Managed Services

Proactive From The Beginning!

Our Work Never Stops So You Don’t Miss a Beat!

Proactive Maintenance 24/7

A 24/7 managed services approach frees clients to focus on higher priorities while having peace of mind that the IT infrastructure is reliably in good hands. Proactive monitoring allows issues to be identified early, thus minimizing user impact while keeping lines of communication open. Proactive maintenance efforts focus on servicing the current systems and equipment, in order to optimize functionality and extend the technology lifespan.  Proactive support ensures the right number of people with the right level of expertise is leveraged to provide the daily support a client’s environment requires.

Technical Expertise

A managed services approach can effectively bridge skill gaps or provide extra man power and support for a lean IT department. We provide unlimited efficient onsite and online support. The same highly certified consultants who handle our project-based services also manage our ongoing services. You can trust that they won’t be following entry-level scripts. We proudly employ two of the top CCIEs in the state, guaranteeing that any networking architecture or configuration challenges will be swiftly and efficiently resolved by experts in their field.

Easy and Open Communication

AiOS Group Managed Services clients benefit from our rich analytics and reporting, thereby providing valuable insight into system performance. AiOS Group provide staff and technicians local to your area virtually and on site. We utilize multiple forms of communication so that you are able to reach your NOC specialist where ever you are. You will recieve a monthly, customized report that summarizes your resolved tickets from last month, and delve into the trends observed in data usage across your network. By analyzing the duration of connections, we can identify patterns that may indicate areas of improvement or optimization. Furthermore, a breakdown of the average users and their corresponding data consumption will offer valuable insights into user behavior and preferences. This comprehensive analysis aims to provide a holistic view of network performance, enabling informed decision-making and strategic planning for the future.

Technology Consulting Services:

  • Proactive Maintenance & Monitoring

  • Early Issue Detection

  • Continuous System Oversight

  • Clear Communication

  • Regular System & Equipment Servicing

  • Access to Skilled, Certified Consultants